Contact information
Get in Touch
At Shavien, we are committed to providing exceptional service and support. We are here to help with questions about your order, products, or services. Your satisfaction is our priority, and we look forward to assisting you.
Our Details
| Trading Name: | Shavien |
| Legal Name: | Shahid Yousaf |
| Email: | shaavien@outlook.com — This is the fastest way to reach us. |
| Phone: | (519) 587-7113 |
| Address: | 338 Hansen Rd N, Brampton, ON, L6V 3B8, Canada |
Support Hours
Our support team is available to assist you during the following hours:
- Monday to Friday: 9:00 AM – 5:00 PM (Eastern Time)
- Closed on statutory holidays
We aim to respond to all inquiries within 1 business day.
How We Can Help
- Order status and tracking
- Returns and exchanges — please refer to our Returns, Refunds & Cancellation Policy
- Product questions
- Delivery enquiries — see our Shipping & Delivery Policy
- Complaints — visit our Complaint Handling page
Before You Contact Us
For your convenience, please review our policies before reaching out: